PRIVACY POLICY

Last Updated: October 3rd, 2024

At Nova Catering Co., we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines how we collect, use, and protect your data when you interact with us through our website and services. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that you provide to us directly when you:

Contact us via our website or email
Book our catering services
Subscribe to our mailing list or request information about our services

The personal information we collect may include:

Your name
Email address
Phone number
Event details (e.g., date, location, guest count)
Payment information

2. How We Use Your Information

We use the information you provide to:

Communicate with you about your event and our services
Process and fulfill orders for catering services
Provide customer support
Send you updates, promotional material, or special offers (if you have opted in)
Improve our website and services based on user feedback

3. Sharing Your Information

Nova Catering Co. respects your privacy and does not sell, trade, or share your personal information with third parties, except in the following circumstances:

When required by law or legal process
To trusted third parties who assist in the operation of our website, business, or services (e.g., payment processors), provided that these parties agree to keep your information confidential

4. Security of Your Information

We take the security of your personal information seriously. Nova Catering Co. implements industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, please be aware that no method of transmission over the Internet is 100% secure, and we cannot guarantee the absolute security of your information.

5. Your Rights and Choices

You have the right to:

Access, correct, or update your personal information
Request the deletion of your personal information
Opt out of receiving promotional communications from us at any time by following the unsubscribe instructions included in the email or contacting us directly

6. Cookies and Tracking Technologies

Our website may use cookies or other tracking technologies to enhance your browsing experience. Cookies are small data files that are stored on your device when you visit a website. You can control the use of cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

7. Third-Party Links

Our website may include links to third-party websites. Please note that we are not responsible for the privacy practices or the content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

Nova Catering Co. reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated date. By continuing to use our services after changes are posted, you agree to the revised Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at info@novacatering.ca.